Privacy policy

1. Who we are

PipsClarity is a product of CATALINQ LLC. In this policy, “we” and “us” mean CATALINQ LLC. We decide how the details sent through this website are used, so we are responsible for them.

This policy covers pipsclarity.com and its demo request form. Records that a client shares for a pilot are covered by the written scope and agreement for that pilot, not by this page.

This website is for businesses and is not meant for children.

2. What we collect

When you request a demo, we collect what you type into the form:

• Your name, work email and company
• Your company website, if you add one
• Your sector and the workflow you want to review
• Any notes you write
• Whether you ticked the box for product updates

We also keep the page you sent the form from, any campaign tags in the link you followed, the time of the request and whether our notification email was delivered.

To stop spam, the form uses a hidden field, a time check and a limit on requests per connection. For that limit we keep a coded form of your IP address for up to one hour after your last attempt. We do not store your IP address with your request.

When you visit, our hosting provider and Cloudflare see technical data such as your IP address, your browser type and the pages you open. They use it to deliver the site and protect it from attacks.

3. How we use it

• To reply to your request and set up a demo
• To check whether PipsClarity fits your workflow
• To keep a record of the request
• To send occasional product updates, only if you ticked the box
• To keep the site and the form secure

We rely on your request, on our legitimate interest in answering business enquiries and keeping the site safe, and on your consent for product updates. You can withdraw that consent at any time.

We do not sell your details, and we do not use them for advertising.

4. Who we share it with

We share details only with the providers that run this website for us:

• NameHero, which hosts the website, its database, its backups and our email
• Cloudflare, which delivers the website and protects it from attacks

They process data on our behalf and may do so in other countries, including the United States. We may also share details if the law requires it.

5. How long we keep it

We delete demo requests from the website database two years after we receive them. We delete the notification emails in our inbox once we no longer need them for the conversation.

Our host and our backup tool also keep backups of the website. These include demo requests. New backups replace old ones, so a request we delete is gone from every backup within two weeks.

If you ask us to delete your details sooner, we will. Server and security logs are kept for a short rolling period and then removed.

6. Your choices and rights

You can ask us to:

• Show you the details we hold about you
• Correct them
• Delete them
• Stop using them for product updates or other purposes
• Give you a copy in a common format

Email info@pipsclarity.com. We reply within one month. If you live in the EU, the UK or another place with data protection law, you can also complain to your local data protection authority.

7. Cookies

Visitors get no cookies from this website. We use no analytics, advertising or tracking cookies.

Signed-in editors and invited preview reviewers get cookies that keep them signed in. Cloudflare may set a short-lived security cookie if it needs to check that a visitor is a person.

If this changes, we will update this page first.

8. How we protect it

The whole site uses HTTPS. Only our signed-in administrators can see demo requests, and the form refuses notes that look like passwords or private keys.

9. Changes to this policy

If we change this policy, we will post the new version here with a new date.

10. Contact

Questions about privacy go to info@pipsclarity.com.