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Check each forex deposit from payment to trading credit.

A payment can reach the wallet before the client moves part of it to trading. PipsClarity checks the payment, wallet and transfer records, so a missing or late trading credit shows up with the evidence behind it.

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See how it works

PipsClarity checks outcomes. It never moves funds or creates trading accounts.

Forex assessments

  • Wallet funding

    Payment USD 1,000, wallet credit USD 1,000

    Matched

  • Instructed transfer to trading account A

    Instruction USD 600, no trading credit yet

    Discrepancy

    USD 600 remaining

One deposit leaves records in several systems

The payment provider, the wallet journal and the trading platform each hold part of the story. A support agent who sees only the deposit total cannot tell whether the instructed amount reached the trading account.

  • The payment, the wallet credit and the transfer instruction are separate records.
  • Only an explicit instruction says how much should reach a trading account.
  • A deposit total cannot show whether that amount arrived.

From payment to trading credit, step by step

Each step is checked against the record that should show it. An explicit transfer instruction is what creates a trading credit expectation.

  1. Payment received

    The provider confirms the payment

  2. Wallet credit

    The wallet journal shows the funds

  3. Explicit transfer instruction

    The client instructs an amount to trading

  4. Trading credit

    The trading record shows that amount

PipsClarity checks these outcomes. It does not perform them.

USD 1,000 to the wallet, USD 600 instructed to trading

USD 1,000 reaches a wallet. The client instructs USD 600 to trading. Only that USD 600 becomes a trading credit expectation. The other USD 400 can stay in the wallet.

Recorded facts

Payment received
USD 1,000
Wallet credit
USD 1,000
Transfer instruction
USD 600 to trading account A
Expected trading credit
USD 600
Can stay in the wallet
USD 400

What PipsClarity reports

  • Wallet funding

    Matched

    The wallet journal shows the USD 1,000 payment.

  • Instructed transfer

    Discrepancy

    No matching trading credit inside the agreed window and the covered period. USD 600 remaining.

  • After a later USD 600 credit to account A

    Verified resolved

    The new record matches the instruction and can verify the case.

Keep these separate

Both assessments stay visible. They are never added into a USD 1,600 deposit total.

What PipsClarity can flag for brokers

Every finding keeps the records, the rule version, the time of the check and the coverage behind it.

Missing wallet credit

A payment is recorded, and the wallet journal does not show it.

Late instructed transfer

An instruction exists, and the trading credit has not arrived inside the agreed window.

Wrong account or amount

The trading record differs from the instruction.

Possible duplicate

More than one record could match. It is flagged for review, never decided automatically.

What it takes to check this workflow

Agreed CSV or JSON exports from the systems involved, with the accounts and time period each one covers.

How data sources work

  • Payment status export
  • Wallet journal
  • Transfer instructions
  • Trading records
  • Explicit account mappings
  • Coverage details for each export

Pilot scope is one agreed workflow and a set evidence window, starting from exports. Other routes stay out of scope unless agreed and tested.

A missing transfer, then the later credit

The case keeps the evidence trail from the first finding to the record that resolves it.

Instructed transfer case

Instructed transfer to trading account A

Open

No matching trading credit inside the agreed window and the covered period. USD 600 remaining.

  • Payment received

    Payment status export

    USD 1,000

  • Wallet credit

    Wallet journal

    USD 1,000

  • Transfer instruction

    To trading account A

    USD 600

  • Trading credit

    No matching record on trading account A

Same case after new evidence

Instructed transfer to trading account A

Verified resolved

A later import contains a USD 600 credit to trading account A.

  • Trading credit

    Trading record, account A

    USD 600

Case history

  • Case opened from the discrepancy
  • Assigned, and a note added by the operations team
  • Corrected by the broker in its own system
  • New evidence imported
  • Verified resolved from the source record

Questions from forex brokers

How do brokers find deposits that never reached the trading account?

Compare the payment, the wallet journal, the transfer instruction and the trading record for the same client and period. PipsClarity does this from agreed exports and flags each instructed amount with no matching trading credit inside the agreed window.

Is the full deposit treated as the expected trading credit?

No, only an explicit transfer instruction creates a trading credit expectation. In the example, USD 600 is expected on the trading account and USD 400 can stay in the wallet.

Does PipsClarity move the funds when a transfer is missing?

No, PipsClarity checks and reports. It doesn’t send money or place trades. Your team fixes the issue in your own systems, and later records show whether the outcome is now supported.

What if an export does not cover the period?

Then the result says so. A missing trading credit counts as a discrepancy only when the trading export covers the period. Outside it, the outcome is insufficient evidence, because a missing export does not prove a missing credit.

Which trading platforms and payment providers are supported?

The starting method is agreed CSV or JSON exports from the payment, wallet and trading systems you already use. No vendor connection is shown as verified until that vendor and version pass acceptance tests.

See the forex workflow with synthetic data

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Data sources